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MailChimp
Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Freshsales
View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.
Summary
Create and share a summary of problems faced by customers when you're working on tickets
Shopify
Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
TeamViewer V2
Provide remote assistance to customers using TeamViewer app for Freshdesk.
Attachment Manager
Have complete control over all ticket attachments with this interactive attachments manager widget.
Migrate from Zendesk App
This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
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Kaleyra CTI
Call your prospects and customers directly from Freshdesk through Kaleyra CTI plug-in
AmeyoR4
Ameyo helps to communicate seamlessly with your customers and achieve maximum contact center efficiency.
Paperform
Connect Freshdesk to Paperform to create tickets, contacts and companies from form submissions.
Sparkcentral
Sparkcentral is a digital customer service platform to manage customer interactions on a variety of channels.
Parent-Child time tracker
This app allows to fetch and copy all time logs from child tickets/service tasks to its respective parent ticket.
Read Receipts
This app triggers a read receipt when your email is opened & allows tagging of unread Freshdesk tickets.
Aweber (2-way sync)
Integrate AWeber subscriber info in Freshdesk 2-way. Manage AWeber through Freshdesk.
Outreach (2-way sync)
Keep the customer support department up to date about sales outreach campaigns through a 2-way sync with Outreach.
Mailerlite (2-way sync)
Integrate Mailerlite subscriber info in Freshdesk 2-way. Manage Mailerlite segments through Freshdesk.
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Slack
Using the Slack app for Freshdesk allows you to keep various groups on Slack updated about the status of tickets in your helpdesk.
Google Calendar
Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
Atlassian JIRA
Create and access Atlassian JIRA tickets from your Freshdesk account
MailChimp
Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Google Contacts
Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Freshsales
View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.