Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

View customers' information stored in the CRM without moving out of Freshdesk.

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Lend a visual and intuitive look to Freshdesk to view ticket properties without opening a ticket.

Boost agent productivity with Auralis—save 10 hours weekly per agent!

Create and insert signatures automatically for ticket replies using group and product conditions

Azure DevOps Plugin allows to Create, Connect, Comment.

Streamline contract management, tracking, and reporting with ease.

Seamlessly convert SOCRadar incidents into Freshdesk tickets for better support.

See issues clearly—resolve tickets faster with screen recordings

Quickly filter and preview attachments in Freshdesk & Freshservice without downloading for faster support!

Effortlessly enrich and sync your CRM records with Apollo.io data