Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

View customers' information stored in the CRM without moving out of Freshdesk.

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Lend a visual and intuitive look to Freshdesk to view ticket properties without opening a ticket.

Connect Freshdesk and PrestaShop with seamless 2-way sync and advanced data insights!

Spot churn risk, CSAT drops, and knowledge gaps before they hurt your team — across human and AI-handled conversations. Works from day one.

Create, manage and deploy vibrant HTML email signatures for all Freshdesk support agents.

Real-time, no-code Freshdesk integrations for enhanced automation, productivity, and ROI.

Effortlessly manage ClickUp tasks from Freshdesk tickets to improve collaboration and productivity.

Effortlessly convert calls to Freshdesk tickets with ReadyToTalk AI.

Effortlessly duplicate Freshdesk tickets in seconds and boost your support efficiency.

Two-way SMS and MMS support for Freshdesk & Freshservice with scheduling, automation, logs and metrics.