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Migrate from Zendesk App
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This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
MailChimp
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Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
TeamViewer V2
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Provide remote assistance to customers using TeamViewer app for Freshdesk.
Attachment Manager
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Have complete control over all ticket attachments with this interactive attachments manager widget.
Office 365
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The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Atlassian Jira Plus
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Link Freshdesk and JIRA accounts to associate JIRA issues with Freshdesk tickets.
Auto Start Timer
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Deliver prompt customer service with Auto- Start Timer App.
Freshsales
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View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
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Receive notifications in teams whenever there's an update on the tickets you are assigned to.
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Attentive
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Connect with Freshdesk to enable your customer support team to answer customers’ SMS responses.
Prodsight - Automated Topic & Sentiment Analytics
Automatically track customer issues and sentiment in your Freshdesk tickets
AnswerWise - AI Powered Customer Service
Automatically resolve L1, L2 support queries and seamlessly hand-off complex queries to your agents.
55PBX Softphone PABX Virtual
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Softphone do PABX Virtual oferece soluções completas de central de atendimento telefônico.
WIldix CTI Calling App
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Wildix CTI improves customer experience by providing a pop up to manage communication in Freshdesk
Set twitter handle on reply
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Used to set the default twitter handle on the reply based on the ticket group
Loyally - Broadsoft Call Control
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Call Control by Loyally, gives you full control over your Broadsoft telephony from inside Freshdesk.
Workativ Assistant
AI + Automation SaaS platform to build a Digital Virtual Assistant for Freshdesk.
Zenduty
Zenduty is a real-time incident management app that lets you solve incidents from Freshdesk.
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Slack
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Using the Slack app for Freshdesk allows you to keep various groups on Slack updated about the status of tickets in your helpdesk.
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
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Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
Atlassian JIRA
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Create and access Atlassian JIRA tickets from your Freshdesk account
Migrate from Zendesk App
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This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
MailChimp
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Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
TeamViewer V2
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Provide remote assistance to customers using TeamViewer app for Freshdesk.
Google Contacts
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Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Attachment Manager
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Have complete control over all ticket attachments with this interactive attachments manager widget.
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Unbabel for Freshdesk
Loyally - Genesys Call Control
Agent Time Tracker