Freshdesk Marketplace: Apps & Integrations

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Popular Apps

Most frequently installed apps by our customers

Microsoft Teams

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Google Calendar

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Freshsales Suite

View customers' information stored in the CRM without moving out of Freshdesk.

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Atlassian Jira Plus

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Customize From Email Address

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Lend a visual and intuitive look to Freshdesk to view ticket properties without opening a ticket.

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Newly Added

Newly added apps for your business needs

This app reassigns tickets and helps configure auto-response emails when agents are out of office.

Set Ticket Field Options

Customize dropdown and dependent field options based on ticket field values.

Twilio 2-Way SMS

Two-way SMS and MMS support for Freshdesk with scheduling, automation, and full message logs.

Schedule Replies Pro

Schedule Replies Pro for Freshdesk helps you send timely, effective customer responses.

Agentic AI for businesses - Automate Sales and Service - 2X performance at 50% cost

Drafts customer service communications tailored to your hospitality business, for use with Freshdesk

Advanced Webhooks

Real-time, no-code Freshdesk integrations for enhanced automation, productivity, and ROI.

Screen Recordings & Calls by Screendesk

Screen recordings & live screen sharing for faster ticket resolution.

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Collections

Handpicked apps suggested by our specialists

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Top Apps for E-commerce

Provide superior support to your E-commerce customers

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Pre-built connectors to sync data and automate workflows between Freshworks products and 3rd-party applications

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Agent Superpowers

Boost productivity by equipping agents with the right apps.

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