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MailChimp
Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Freshsales
View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.
Summary
Create and share a summary of problems faced by customers when you're working on tickets
Shopify
Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
TeamViewer V2
Provide remote assistance to customers using TeamViewer app for Freshdesk.
Attachment Manager
Have complete control over all ticket attachments with this interactive attachments manager widget.
Migrate from Zendesk App
This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
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eazyBI for Freshdesk
eazyBI is a powerful web-based self-service data visualization, analysis, and reporting software. Build interactive custom reports, dashboards, and analyze your Freshdesk data by standard or custom tickets fields, or add your custom calculations.
SecurityAdvisor
The SecurityAdvisor App enables agents to stay secure and compliant by training them on topics including GDPR, Security Essentials, HIPAA, PCI-DSS, and Privacy.
EvaluAgent
The Quality and Coaching platform with everything you need to evaluate, coach and engage agents.
vCS
Click-to-call and get contacts information directly from Freshdesk with the vCS App.
Solvemate - chatbot integration
Solvemate's virtual agents handle ~80% of requests automatically – let only relevant messages reach your helpdesk.
GitHub-MintUI Integration
The GitHub app will give you access to all your online repositories and promote team collaboration.
Sync Ticket Field From FreshChat
Sync ticket fields and their drop down values from Freshchat to Freshdesk with this integration
External Links
Add custom hyperlinks to the ticket details sidebar to insert links into tickets quickly.
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Slack
Using the Slack app for Freshdesk allows you to keep various groups on Slack updated about the status of tickets in your helpdesk.
Google Calendar
Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
Atlassian JIRA
Create and access Atlassian JIRA tickets from your Freshdesk account
MailChimp
Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
Google Contacts
Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Office 365
The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.
Freshsales
View your customers' complete information stored in Freshsales without moving out of Freshdesk. Install this app to enable highly synergetic workflows between your sales and customer support teams.
Microsoft Teams
Receive notifications in teams whenever there's an update on the tickets you are assigned to.