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Migrate from Zendesk App
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This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
Sentimental Jeff!
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Jeff cares deeply about support. Jeff is sentimental. Jeff tells you when your customer is happy :) or sad :(. Try Jeff.
Atlassian Jira Plus
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Link Freshdesk and JIRA accounts to associate JIRA issues with Freshdesk tickets.
Auto Start Timer
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Deliver prompt customer service with Auto- Start Timer App.
Signature Management App
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Signature management made easy on freshdesk. Simple to configure and use.
Shopify
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Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
Zoom V2
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Zoom integration enables agents to schedule instant Zoom meetings with customers from Freshdesk ticket.
Translate Buddy
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The Translate Buddy App gives your agents the power to communicate in any language they would like, by getting quick translations from the Translate Buddy app widget on the Ticket Detail screen.
Kanban Board
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Lend a visual and intuitive look to Freshdesk to view ticket properties without opening a ticket.
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WhatsApp Web for FreshDesk
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Quickly initiate WhatsApp messages to your customers right from FreshDesk without saving number
Hevo
Analyse Freshdesk data in your data warehouse
CogniAssist Connector
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Plugin to forward New tickets and Conversation updates to CogniAssist Platform
Salesforce Real-time Sync (beta)
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The app syncs Salesforce contact and company information with Freshdesk and vice-versa.
Freshworks CRM
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View customers' information stored in Freshworks CRM without moving out of Freshdesk.
PubHub
Knowledge base extension. Get real-time suggestions & Google-like search experience.
Email Response Automation
Enterprise-ready, AI-powered customer support tool to automate incoming email triage and responses
Emtropy
AI powered QA for customer service - 100% coverage, unbiased insights.
Sheet Director
Manage data flow between Google Sheets and FreshDesk (also several of your favorite Apps)
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Slack
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Improve collaboration between your agents and internal teams through real time Slack notifications
Google Calendar
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Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk
Google Analytics
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Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service
Atlassian JIRA
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Create and access Atlassian JIRA tickets from your Freshdesk account
Migrate from Zendesk App
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This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease
MailChimp
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Mailchimp app solves all your mailing and managing troubles by bringing them inside your Freshdesk account
TeamViewer V2
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Provide remote assistance to customers using TeamViewer app for Freshdesk.
Google Contacts
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Access and manage your requester information and contact details across all your Google accounts in your helpdesk
Attachment Manager
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Have complete control over all ticket attachments with this interactive attachments manager widget.