Vikram on September 24, 2012. 2 min read Turn Your Phone into the hottest support hotline w... With your support team on Freshdesk, you can be sure to give your customers an experience to fall in...
Vikram on June 8, 2012. 1 min read How good is your support? Find out with Freshdesk&... Once upon a time in a city not that far away, there was a nice little neighbourhood bakery called Sa...
Vikram on May 17, 2012. 1 min read A Special Treat at TechCrunch Disrupt, NYC Alright, first things first. We will be in New York City next week (May 21-23) for TechCrunch Disrup...
Vikram on March 7, 2012. 2 min read Simon Says "Update Ticket Right From Mailbox&... It’s the weekend and you are all propped up with your favorite novel and a steaming Latte at Starb...
Vikram on February 29, 2012. 1 min read The Freshdesk Fresh Leap Offer It’s the Leap Day. If Pope Gregory were supporting customers, instead of making calendars, we...
Vikram on February 27, 2012. 1 min read Freshdesk Contest : Bring out the Service Rep Love... Customer support is always a firefighting job. It is easy for service reps to get frustrated, and o...