Akshaya Srikanth on August 26, 2020. 7 min read Why Ecommerce Chatbots are a Must-have for Busines... Providing excellent customer service is a necessity for any ecommerce store. No matter how good your...
Ryan on August 21, 2020. 5 min read Getting Actionable Insights from Customer Support ... We’re in a world where the customer is king. We rely on them to reach out to us, tell us how they ...
Ruju Patel on August 20, 2020. 4 min read The Importance of Human Translation in Multilingua... As a business grows, so does the focus on building and maintaining strong customer relationships. Bu...
Krishna Charan on July 21, 2020. 8 min read 7 Customer Service Values that Add Value to your C... Successful businesses like Amazon are built on the basis of prioritizing customer service values ove...
Anastasia Savelieva on July 9, 2020. 4 min read What is Email Tracking and How to Use it for Custo... People barely consider email tracking to be a new thing these days. Salespeople and marketers have b...
Stefan Debois on July 2, 2020. 6 min read How to Evaluate your Customer Support Efforts It’s happened to everyone—you purchase a new product you’ve wanted for a long time. But despit...
Krishna Charan on June 30, 2020. 6 min read 6 Ways to Build a World-Class Customer Service Tea... Businesses need to get used to a world where pricing is no longer the major differentiator between b...
Akshaya Srikanth on June 29, 2020. 13 min read The Complete Guide to Customer Feedback Your company exists to provide products and services that fulfill your customers’ needs and provid...
Aysha Shereen on June 24, 2020. 7 min read 10 Ways to Consistently Ace Customer Communication Over the years, we have seen an explosion of different communication channels. With this rise, the r...
