Dhawal Kumar on April 10, 2020. 6 min read 4 CX Leaders on How to Build a Community All of us are in the expectations business now, and with customer expectations reaching an all-time ...
Rohit Viswanathan on April 6, 2020. 5 min read How to Build a Customer Service Operations Team th... To deliver the perfect customer experience, activities such as creating efficient processes and work...
Kritagya Pandey on March 26, 2020. 5 min read Mastering The Art of Customer Experience – The A... What do your customers want? This question has been asked more than any other question in today’s ...
Nityasha Wadalkar on March 23, 2020. 4 min read Deliver a Winning Customer Experience with the Fre... Customer Experience (CX) is increasingly becoming the single most important factor which can sway cu...
Akshaya Srikanth on February 19, 2020. 7 min read Five Guidelines to Help You Frame Better Customer ... With the new year setting in, you might have already identified new leaves to turn, and set your cus...
Krishna Charan on February 11, 2020. 8 min read 16 Inspiring Customer Service Quotes To Swear By When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume o...
Josh Magsam on January 20, 2020. 6 min read A Guide to Video Technology for Support Teams In our previous blog on video support, we discussed how video technology is changing the customer su...
Josh Magsam on January 17, 2020. 5 min read Four Ways Video is Changing the Customer Support L... Ask most people to describe a customer service interaction, and they’ll likely give examples of te...
Abid Khan on January 8, 2020. 8 min read The Definitive Guide to Customer Service Standards... Customer service is what truly makes or breaks your business. Every interaction your support team ha...
