Michael on March 16, 2019. 7 min read Using Self-Service Portals: 20 Tips When today’s consumers run into issues or have questions, they expect solutions fast. Though tools...
Sabine Harnau on March 15, 2019. 6 min read 9 Facts to Know When You Provide Support for a Mul... Do you buy your own products and services? Even if you do: you’re probably not your (typical) cus...
Michael on March 14, 2019. 7 min read 5 Ways to Handle High Ticket Volume in Customer Se... Good customer support is all about being able to deal with requests quickly. On social media, for ex...
Michael on March 10, 2019. 9 min read How to Improve ROI from Customer Service Your customer service operations have a big impact on your company’s performance. The purpose of c...
Michael on March 9, 2019. 8 min read How Customer Service Is Different for Small and Me... Happy customers are key to business success, whether you are a small company or a large enterprise. ...
Monica Maria on March 8, 2019. 12 min read Women Leaders in Customer Service Popular culture has embraced the idea that women and men are different. True as that may be, we tend...
Josh Brown on March 6, 2019. 9 min read Why Omnichannel is the Future of Customer Interact... Give your customers the seamless, expertly integrated buying experience they expect and your company...
Michael on March 5, 2019. 6 min read How is Customer Service Different or the Same for ... Online and offline retailers are at war. For years, offline retailers have been struggling to stem t...
Michael on March 4, 2019. 6 min read Customer Service Is a Game Changer for Marketing Customer service and marketing don’t typically get matched up. Different departments, different du...
![Why Omnichannel is the Future of Customer Interactions [And How You Can Get Started]](https://blog-assets.freshworks.com/freshdesk/wp-content/uploads/2019/03/06222717/Blog_omnichannel-604x270.png)
