Michael on February 1, 2019. 2 min read 50 Customer Support Statistics You Should Know [In... Customer support has evolved from being a cost center to a brand differentiator. While it’s im...
Swaathishree Sridhar on January 25, 2019. 4 min read 7 Lesser Known WOW Customer Service Stories Last week, when I began analyzing what makes for a heart touching customer service, I observed one t...
Michael on January 21, 2019. 4 min read Why You Should Be Investing in Social Customer Sup... Social media isn’t just a hot spot for marketing these days. It’s so much more than that. Once y...
Michael on January 16, 2019. 6 min read 20 Ways to Lose Your Customers If you’re looking for ways to improve your company’s customer support, you’ve likely come acro...
Michael on January 14, 2019. 6 min read 15 Examples of Brands That Deliver Proactive Suppo... Customer support is a make or break service for a business that differs by region. While 24/4 live c...
Michael on January 13, 2019. 6 min read How Proactive Support Increases Customer Satisfact... Unsatisfied customers are three times more likely1 to share their negative experiences than happy on...
Michael on January 12, 2019. 7 min read 7 Out of the Box Ideas to Deliver Great Customer S... Great customer service is ever-evolving. Sometimes, the classic ideas are all you need, but this may...
Michael on January 11, 2019. 6 min read 5 Simple Customer Service Tips for Enterprises Your customers’ experiences can change at the drop of a hat. The wrong word at the wrong time, or ...
Michael on January 9, 2019. 6 min read 7 Simple Customer Service Tips for Startups On any given day, a startup owner might wear a dozen hats, taking on the role of a business analyst,...
![50 Customer Support Statistics You Should Know [Infographic]](https://blog-assets.freshworks.com/freshdesk/wp-content/uploads/2019/02/01162449/customer_statistics-604x270.png)
