Marc Smith on November 10, 2018. 5 min read 16 Customer Service Skills That Every Employee Nee... It’s your first day on the job or you have finally started your dream business venture. Whatever t...
Durga Sundaram on November 9, 2018. 4 min read Before and After Freshdesk Mint — The Support Ag... Are support agents happy with Freshdesk Mint? This was the most pressing question we had on our mind...
Michael on November 8, 2018. 6 min read 4 Tools to Reduce Cost for SaaS Customer Support Customer support can easily become a huge money pit instead of a tool for building revenue, no matte...
Michael on November 7, 2018. 6 min read 15 Questions That Show Your School has Good Custom... Maintaining strong enrollment numbers is an important goal for any school. And while there are many ...
Vigneshwar Narayanan on November 2, 2018. 7 min read Are Your Loyal Customers Loyal? Customer loyalty is a term that has been thrown around so much that it has become a business bumper ...
Smith Willas on November 1, 2018. 6 min read How to Maximize the Final Touchpoints in Your Cust... A long-term relationship between businesses and their customers is indicative of trust and value add...
Swaathishree Sridhar on November 1, 2018. 2 min read Important Customer Service Phrases You Should And ... Illustrated by Vinodhkumar Neelakandan
Michelle on October 24, 2018. 5 min read Why It’s Important to Give Customer Support a Se... Support is no longer a role where you’re just expected to answer the questions of customers. Suppo...
Michelle on October 23, 2018. 9 min read How Customer Support Strategy Differs By Industry Support, despite being uniformly similar in principle, is incredibly different across individual ind...
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