Bianca on November 25, 2016. 4 min read In Conquest of Helpdesk Gamification Only other organisation and self-improvement enthusiasts might sympathise with me when I say I’ve ...
Amruth on September 29, 2016. 4 min read Freshdesk Gets More Apps The best thing about apps is that they do exactly what you need. Apps are the best way to modularly ...
Girish Shenoy on July 11, 2016. 3 min read Introducing the Freshdesk Developer Portal At Freshdesk, we’re always looking to grow and improve on the quality of customer support we can h...
Sajini Ramesh on June 24, 2015. 3 min read Freshdesk for Slack – Get your whole team on... One of the greatest problems that companies have been trying to tackle since the dawn of time (othe...
Holly Barber on June 15, 2015. 3 min read Return of the SMS: The Freshdesk-FireText integrat... This is a guest post by Holly Barber, Marketing Manager, FireText. Great customer support comes down...
Girish Shenoy on May 12, 2015. 2 min read Freshdesk for Five9 – Make customer support ... Despite the latest and greatest innovations, despite the technological wizardry and works of pure ge...
Girish Shenoy on March 24, 2015. 2 min read Share your resources with ease using our new integ... It has happened to every one of us. You slave over a user guide for months, trying to make it the mo...
Aishwarya Hariharan on July 14, 2014. 2 min read Six new Integrations playing with your Helpdesk June’s been an extremely busy month for us. And that’s not just because we managed to raise $31 ...
Sairam Krishnan on December 19, 2012. 4 min read 10 ways to improve productivity with Freshdesk! It’s almost Christmas week, and as you jump hurdle after hurdle to get every ticket resolved, anti...
