Shruti Khaitan on April 4, 2018. 3 min read Freshdesk+Freshchat Integration: Where Modern Mess... Messaging apps are as pervasive as they can get in our lives. They dominate our mobile phone’s hom...
Riya Sebastian on February 28, 2018. 2 min read Freshdesk Collaborates with G Suite on Hangouts Ch... What does customer support mean to you? An entry-level agent would probably say it means working thr...
Amruth on September 15, 2017. 3 min read Huddle up: Internal conversations when and where y... Technology has greatly simplified our lives, but there’s still a surprising amount of roadblocks a...
Bhavya Sharma on December 26, 2016. 3 min read Freshdesk in Europe: A Recap Reel Hey, everyone! It might be fair, cold December right now but we still haven’t forgotten our magica...
Rohit Eddy on October 11, 2016. 2 min read Developer updates: external apps, custom apps and ... Since the launch of the developer portal in July, we’ve been busy working on our app development f...
Bianca on September 1, 2016. 3 min read Bringing you the Freshdesk CTI Framework In the spirit of releasing the Freshdesk SDK and opening up the Freshdesk App Gallery, we’re exci...
Shibu Lijack on August 19, 2016. 2 min read Managing Localized Language Websites, ReFreshingly... We recently updated most of the localized language websites of Freshdesk. But it wasn’t just ...
Jill Soley on August 3, 2016. 5 min read A Closer Look at Freshsales- the sales CRM You’re probably not happy with your CRM. We weren’t happy with ours, either. So, we went ahead a...
Alina Benny on July 20, 2016. 5 min read Customer Happiness Tour: Berlin About Customer Happiness Tour Berlin – 28 June 2016 With each Customer Happiness Tour (CHT) by...
