Girish Shenoy on July 11, 2016. 3 min read Introducing the Freshdesk Developer Portal At Freshdesk, we’re always looking to grow and improve on the quality of customer support we can h...
Girish Mathrubootham on June 22, 2016. 6 min read Inside story of why we built Freshsales Today is a very proud moment for all us at Freshdesk as we announce our brand new CRM product, Fresh...
Vignesh Vijayakumar on May 23, 2016. 6 min read Customer Happiness Tour: Bangalore At Freshdesk, customer happiness has always been our true north and in the 17th edition of our Custo...
Aishwarya Hariharan on May 19, 2016. 4 min read Phone Channel Updates: Call conferencing, barging ... As Samuel Beckett put it: Most days, the sun shines, having no alternative, on nothing new. Today, h...
Aishwarya Hariharan on April 25, 2016. 3 min read April App Updates: Voice Search, Agent Ticket Summ... As Freshdesk HQ gears up to celebrate High Five day in style, we thought we’d spread some of the c...
Girish Mathrubootham on October 5, 2015. 2 min read Say Hello To Frilp, Our Second Acquisition One of the things that I’m really excited of at Freshdesk is that there’s always something amazi...
Jeanna Barrett on September 23, 2015. 4 min read Telltale Signs It’s Time to Consider Your First ... Kabbage is the leading online provider of small business loans, pioneering the first financial servi...
Visali Mathavan on July 14, 2015. 4 min read New updates to phone channel: Agent availability, ... When it comes to customer support, being smart about it is equally as important as being heartfelt a...
Sajini Ramesh on June 24, 2015. 3 min read Freshdesk for Slack – Get your whole team on... One of the greatest problems that companies have been trying to tackle since the dawn of time (othe...
