Bianca on September 28, 2017. 9 min read How Fiverr built a thriving community of millions We’re not dreamers. We’re doers. Nine months after the popular freelance marketplace launched it...
Shobhit Jaipurkar on February 12, 2016. 10 min read Soaring High with Customer Support, The 3D Robotic... 3D Robotics is an American company headquartered at Berkeley, that designs and manufactures recreati...
Shobhit Jaipurkar on November 26, 2015. 12 min read The Toast Method to Serving up Great Customer Supp... Toast tab is a nifty, all in one Point-of-Sale or POS system for restaurant management. Self-describ...
Shobhit Jaipurkar on October 29, 2015. 7 min read How Cards Against Humanity Plays Its Hand Right Wi... Cards Against Humanity is a party game that claims to be made for horrible people. Behind the awesom...
Shobhit Jaipurkar on September 3, 2015. 10 min read A Page Out Of Carbonmade’s Flawless Customer... Mike Minnick is the Morale Specialist at Carbonmade, a New York based company that creates online po...
Vandana Guru on August 20, 2015. 6 min read How Talkdesk Connect Their Customers to Exceptiona... Scott Allison is the Director of Customer Support at Talkdesk, a software that enables companies to ...
Shobhit Jaipurkar on July 16, 2015. 6 min read How RescueTime Save the Day With Their Timely Supp... Roger Wolgemuth is the Head of Support at RescueTime, a personal analytics tool that helps improve o...
Vandana Guru on July 9, 2015. 7 min read A Tour of PowToon’s Animated Customer Support Daniel Nathan is the Customer Success Manager at PowToon, a company which sells cloud-based software...
Shankar Ganesh on May 14, 2015. 7 min read How To Get Into Customers’ Good Books –... Emily Philips is a Support and Community Lead at Blinkist, a tool that offers summaries of great non...