Niranjan Ragavan on June 16, 2023. 4 min read Employee feedback surveys: What to do, ask, and av... Happy employees create better outcomes for businesses; asking them for feedback is the best way to f...
Shamita Sharma on June 15, 2023. 5 min read The Power of Micro-Surveys: Gathering Timely and R... Research shows that 86% of consumers are more likely to continue doing business with a company that ...
Niranjan Ragavan on June 12, 2023. 3 min read How to increase online sales: The power of feedbac... In the competitive world of e-commerce, the question of how to increase online sales is a top priori...
Shamita Sharma on June 12, 2023. 6 min read Understanding the Likert Scale: A Comprehensive Gu... The Likert scale is a commonly used survey response scale that measures respondents’ attitude...
Niranjan Ragavan on May 4, 2023. 3 min read What is an exit interview, best practices, and exi... An exit interview is an important tool for companies to gather feedback from departing employees abo...
Shamita Sharma on April 20, 2023. 4 min read Mastering Customer Feedback Surveys How to create a survey for actionable insights Customer feedback survey is important to successfully...
Niranjan Ragavan on February 23, 2023. 2 min read When to use NPS, CES and CSAT When it comes to measuring customer loyalty and checking on customer experience, there are a few opt...
Shamita Sharma on February 15, 2023. 4 min read Setting goals and objectives for your surveys “What is the most important step in building or conducting surveys?” This question has r...
Niranjan Ragavan on January 30, 2023. 2 min read Why convert passives and detractors into promoters If you’ve worked with NPS surveys before, you know who promoters, passives and detractors are. To ...
