Sanjay Gupta is lead editor – corporate marketing, Freshworks. Author of the Kindle book *Strings of the Soul*, he likes to write on tech, meditation, and the human condition (including his own :)
Sanjay Gupta about 1 week ago. 6min read
Let’s CHAT about what makes Freshworks who we ar...
A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
Sanjay Gupta about 3 weeks ago. 3min read
The essence of corporate culture and why it means ...
There's a huge body of literature on why culture matters for organizations. Let's dig into some inte...
Sanjay Gupta about 3 months ago. 5min read
Preparing to rebound for a post-pandemic world
[The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
Sanjay Gupta about 4 months ago. 6min read
How Arun Pattabhiraman is perfecting the art and s...
With his newly hired army of growth marketers at Freshworks, Arun Pattabhiraman is a marketer with a...
Sanjay Gupta about 5 months ago. 2min read
‘Simple, democratically designed UX is the g...
[Edit Notes: This blog is part of our series on Indian Democratic Design, a uniquely Indian approach...
Sanjay Gupta about 7 months ago. 6min read
Will AI help companies deliver better CX in a mult...
Customer experience (CX) may mean different things to different companies but it means only one thin...
Sanjay Gupta about 7 months ago. 8min read
Meet Sree, the Freshworker you can count on for an...
“It was crazy.” The tension as well as excitement in the room was palpable. “Should we go a...
Sanjay Gupta about 10 months ago. 7min read
To be creative, you need to be curious first: Marc...
When we at Freshworks reached out to Marcus Engman, the former head of design at iconic furniture ma...
