Sanjay Gupta

Sanjay Gupta is lead editor – corporate marketing, Freshworks. Author of the Kindle book *Strings of the Soul*, he likes to write on tech, meditation, and the human condition (including his own :)

Sanjay Gupta

Let’s CHAT about what makes Freshworks who we are

Let’s CHAT about what makes Freshworks who we ar...

A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
The essence of corporate culture and why it means so much

The essence of corporate culture and why it means ...

There's a huge body of literature on why culture matters for organizations. Let's dig into some inte...
Preparing to rebound for a post-pandemic world

Preparing to rebound for a post-pandemic world

[The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
How Arun Pattabhiraman is perfecting the art and science of marketing

How Arun Pattabhiraman is perfecting the art and s...

With his newly hired army of growth marketers at Freshworks, Arun Pattabhiraman is a marketer with a...
‘Simple, democratically designed UX is the glue for our users’

‘Simple, democratically designed UX is the g...

[Edit Notes: This blog is part of our series on Indian Democratic Design, a uniquely Indian approach...
Will AI help companies deliver better CX in a multi-experience future?

Will AI help companies deliver better CX in a mult...

Customer experience (CX) may mean different things to different companies but it means only one thin...
Meet Sree, the Freshworker you can count on for anything

Meet Sree, the Freshworker you can count on for an...

  “It was crazy.” The tension as well as excitement in the room was palpable. “Should we go a...
To be creative, you need to be curious first: Marcus Engman

To be creative, you need to be curious first: Marc...

When we at Freshworks reached out to Marcus Engman, the former head of design at iconic furniture ma...