Sanjay Gupta is lead editor – corporate marketing, Freshworks. Author of the Kindle book *Strings of the Soul*, he likes to write on tech, meditation, and the human condition (including his own :)
Sanjay Gupta on January 15, 2021. 3min read
Why we love reading books
Books can get us started on an inner journey, inspire us to become great leaders, prod us on to pick...
Sanjay Gupta on November 2, 2020. 4min read
With CRM and Neo, Freshworks brings the iPhone mom...
With the launch of its integrated CRM and Neo unified platform, Freshworks takes big strides in real...
Sanjay Gupta on September 8, 2020. 4min read
Seasalt: Innovation and empathy win the day for th...
Even as it continued its push for digital transformation and enabled WFH for employees, fashion reta...
Sanjay Gupta on July 29, 2020. 6min read
Let’s CHAT about what makes Freshworks who we ar...
A helpdesk software born in the cloud nearly a decade back is now a multi-product customer engagemen...
Sanjay Gupta on July 20, 2020. 3min read
The essence of corporate culture and why it means ...
There's a huge body of literature on why culture matters for organizations. Let's dig into some inte...
Sanjay Gupta on May 5, 2020. 5min read
Preparing to rebound for a post-pandemic world
[The #Rebound series focuses on various aspects of business that need to be reimagined for a post-Co...
Sanjay Gupta on March 26, 2020. 6min read
How Arun Pattabhiraman is perfecting the art and s...
With his newly hired army of growth marketers at Freshworks, Arun Pattabhiraman is a marketer with a...
Sanjay Gupta on March 6, 2020. 2min read
‘Simple, democratically designed UX is the g...
[Edit Notes: This blog is part of our series on Indian Democratic Design, a uniquely Indian approach...
Sanjay Gupta on January 6, 2020. 6min read
Will AI help companies deliver better CX in a mult...
Customer experience (CX) may mean different things to different companies but it means only one thin...
