The Works Magazine: The Performance Issue
From Formula 1 to the factory floor, companies are finding their performance edge by removing friction. In our inaugural issue of The Works magazine, we celebrate the Freshworks customers and fresh ideas pulling ahead.
Inside the issue
Five teams, five industries, one goal
The McLaren Mastercard Formula 1 Team rebuilds its entire IT operation in a new city every race weekend. New Balance built a single source of truth to support $10 billion in ambitions. Vermeer cut response times in half on the factory floor. Read the full issue to learn how world-class companies cleared friction to let people do the work that matters.
The outside view on how AI is changing what works
Bob Sutton (“The Friction Project”) on the leadership challenge of making the right things easier and the wrong things harder. Julia Bersin, director of research at Bersin Partners, on the skills managers need to lead hybrid human-AI teams. Plus, data on where agile enterprise AI budgets actually go.
"AI is a force multiplier for the system it inhabits: it will either automate your order or accelerate your chaos."
Get the issue
Download The Works Magazine today.