Behind the Scenes

Satwik Hebbar is proof passion binds life and work like nothing else

Satwik Hebbar is proof passion binds life and work...

Of all that has made Satwik Hebbar what he is, he is particularly proud of one thing—helping young...
How to migrate to Redis from ElastiCache with zero downtime

How to migrate to Redis from ElastiCache with zero...

Freshservice, the cloud-based ITSM service desk software from Freshworks’ suite of products, h...
The story behind the new and improved Freshmarketer

The story behind the new and improved Freshmarkete...

“You can’t solve a problem on the same level that it was created. You have to rise above it to t...
Scaling a startup beyond the founding team

Scaling a startup beyond the founding team

Starting up is not easy. Even if you were to take the leap of faith, it is altogether another challe...
Behind the Scenes: Let’s talk Inside Sales (Part 2)

Behind the Scenes: Let’s talk Inside Sales (...

We’re back in conversation with Sukumar, VP of Sales at Freshworks, continuing to explore the Insi...
Behind the Scenes: Let’s talk Inside Sales (Part 1)

Behind the Scenes: Let’s talk Inside Sales (...

Over the past decade, a lot of companies have adopted the inside sales model as compared to the more...
Behind the Scenes: Let’s talk Chatbots

Behind the Scenes: Let’s talk Chatbots

When you visit a corporate website these days, you’re sure to be greeted by a little chatbot at th...
Behind the Scenes: AI at Freshworks

Behind the Scenes: AI at Freshworks

We have a lot of exciting things rolling off people’s sleeves at Freshworks all the time. But ther...