Freshdesk Admin Fundamentals
Learn how to set up and start using the basic functionalities of Freshdesk including setting up email, automations, adding your team, and more.
Freshdesk Agent Fundamentals
Get your team to train themselves on using Freshdesk. In this course, agents will learn all functionalities required for an them to be successful.
Freshservice Admin Fundamentals
Learn the best practices of configuring Freshservice as an admin, its workflow capabilities along with the asset management module.
Freshsales Admin Fundamentals
Get trained on the basics of Freshsales CRM and admin activities like adding users, connecting email, defining sales territories, and more.
Getting Started with Freshchat for Freshdesk
Learn how to integrate and use Freshchat as the chat channel in Freshdesk and to bring data from both tools together.
Getting started with Freshcaller for Freshdesk
Learn how to integrate Freshcaller as the phone channel in Freshdesk and to bring data from both tools together.
Freshservice Agent Fundamentals
Get your team to train themselves on using Freshservice. In this course, agents will learn all functionalities required for an them to be successful.
