Ace your customer engagement game with

personalised Campaigns

Send smart, intent-driven messages to nurture leads, onboard users, reduce drop-offs and to upsell customers

based on unique behavior.

In-app Messages

Communicate value to your users within the product. Segment your customers and users based on their usage, behavior, and activity to send announcements, gather feedback, nudge for re-purchase, or increase adoption.

Triggered and Scheduled Emails

Improve open rates with smart, intent-driven emails. Trigger or schedule targeted emails to engage your prospects and customers, based on the actions they take on your website, product, or app.

Target the right people, send the right message at the

right time

Freshchat’s In-app Messages and Email Campaigns come with granular level targeting that drive people towards your customer engagement goals — increasing revenue, reducing churn, receiving feedback and product adoption.

Target the right people, send the right message at the

right time

Freshchat’s In-app Messages and Email Campaigns come with granular level targeting that drive people towards your customer engagement goals — increasing revenue, reducing churn, receiving feedback and product adoption.

온보딩

새로운 사용자에게 제품에 대한 정보를 알려주세요. 고객 성공을 위한 팁과 모범 사례를 공유하세요.

공지

사용자 세그먼트를 생성하고 공지를 보내 업데이트, 배포, 신규 제품 출시에 대한 소식을 공지하세요.

채택

사용자의 사용량에 따라 더욱 제품을 크게 활용할 수 있도록 지원하세요.

피드백

사용자의 의견을 경청하세요. 떠나는 사용자와 소극적인 사용자를 충성 고객으로 전환시키세요.

Engage your users where they are

Freshchat's Campaigns allows you to reach users inside your product through in-app messages and even outside your product through emails and push notifications.

Measure and optimize your customer engagement

Keep a tab on how your messages are doing when your campaign is live, or analyse results once your campaign is completed. Metrics like seen, open, clicked and reply rates will immediately give you high-level insights, so you can optimise and take action.