Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Perform operations in AzureAD using workflows and track apps, users and usage in Freshservice.

Conveniently manage Snipe- IT assets in Freshservice and link them to tickets to resolve them faster.

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.

Effortlessly enrich and sync your CRM records with Apollo.io data

Integrate Freshdesk with Peopleware to harness AI-driven forecasting for optimized workforce planning and improved customer support.

Synchronize requesters in your Freshservice with your chosen GSuite Account.

The Automerger App will find the similar tickets based on the field selected, within the time frame.

Send personalized individual and bulk SMS messages directly from Freshsales with Textgrid.