From managing virtual call centers to providing a seamless phone experience to callers, Freshdesk Contact Center customers talk about the benefits of using the right call center software.
How the right call center software helped AlfKa scale up their phone operations.
How Freshdesk Contact Center enabled The Dutch Label Shop to build completely remote call center teams.
UnderwearMan improves customer experience by switching to Freshdesk Contact Center
Untappd uses Freshdesk Contact Center to maximize agent efficiency
Freshdesk Contact Center improves call center performance by 10x for Contour Networks Inc.
We’ve got you covered even after you sign up for Freshdesk Contact Center. Check out our detailed product tours to get to know your call center better.
Getting started with Freshdesk Contact Center inside Freshdesk — An Agent’s Guide
Getting started with Freshdesk Contact Center — An Admin’s Guide
Is your call center software the right fit for your small business? Find out from our list of comparisons and alternatives, decide for yourself.
Grasshopper Vs Freshdesk Contact Center
Ringcentral Vs Freshdesk Contact Center
Aircall Vs Freshdesk Contact Center
Zendesk Talk Vs Freshdesk Contact Center
Google Voice Vs Freshdesk Contact Center
Skype Vs Freshdesk Contact Center
Talkroute Vs Freshdesk Contact Center
It doesn’t hurt to have ready-to-use checklists to run you through the hows and whys of setting up and running a call center on the cloud.
Freshdesk Contact Center is pretty easy to set up and use. Even so, here are some step-by-step user guides for all possible contingencies.
Stay informed about Freshdesk Contact Center updates, learn to optimize your call center setup, and discover how phone support can work in tandem with other channels to raise the calibre of your customer’s experience.
Using Curated Reports to optimize call center performance
Call center, now in your pocket
How to leverage hold time
5 everyday activities to accelerate the learning curve of your agent
Tackling Customer Diversity
The Link Between Phone Support and Brand Loyalty
The Breakdown: Agent Performance Report
Sell better with the Freshdesk Contact Center-Freshsales integration!
The Holiday (Calendar) is here!
Phone in an Omnichannel World
4 Ways to Prevent Agent Burnout
Solve ITSM challenges with the Freshdesk Contact Center-Freshervice Integration
Sorry, our deep-dive didn’t help. Please try a different search term.