Automatiza tu soporte de TI con Freshservice

Ofrece soporte de TI intuitivo e inteligente para tus usuarios finales.

Crea una cuenta gratuita

Prueba gratuita de 14 días. No se requiere tarjeta.

Únete a equipos líderes que generan impacto rápido con IA centrada en las personas

Make IT support easy for your employees

Self-service portalAutomate your service deskService CatalogMulti-channel support

Self-service portal

Enable users to look up solutions from the knowledge base, and let them raise requests directly from your customizable support portal.

Self-service portal

Power up your IT support with Freshservice

Orchestrate workflows

Integrate and automate actions with 3rd party apps easily with orchestration center using simple workflows.

Incident management

Let users raise tickets via email, self-service portal, phone, or in person. Track, prioritize, assign, and automate resolution processes to drive service desk efficiency.

Chat with fellow agents

Collaborate better with a simple chat-like UI – highlight ticket information, tag a fellow agent or reply to a message.
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Recomendado por los principales especialistas de la industria

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Not convinced? Here are more reasons to choose Freshservice.

Deliver Hassle-free serviceManage assets from a single paneReach users where they areMake informed decisions

Deliver Hassle-free service

Focus on work that affects your bottom line and automate your processes. Get started instantly with a modern, intuitive UI that requires no training manuals.

Deliver Hassle-free service

Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from day 1

Effective onboarding with real-time training.

Somos el software de mesa de ayuda de TI con mejor calificación del mercado

Según el estudio Gartner Peer Review 2019

Criterios

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Calificación general

4,4

4,24,74,4

4,6

4,5

Capacidades del producto

4,6

4,3

4,6

4,4

4,6

4,5

Servicio y soporte

4,54,44,64,44,54,2

Facilidad de implementación

4,344,74,34,64,5

Disposición a recomendar

84 %

69 %

89 %

80 %

88 %

83 %

Evaluación y contratación

4,4

4,24,74,54,54,4

Está en buenas manos

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Insignia ES US
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El impacto que tiene Freshservice en nuestros clientes

Sumit kohli

Nuestra visión era encontrar un software de asistencia al cliente que fuera simple para los usuarios finales y moderno al mismo tiempo. Freshservice colmó nuestras expectativas. Nos sentimos atendidos y cuidados.

Sumit KohliLa educación es lo primero

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