Automate your daily chat workflows in Freshchat

Generate historical reports and have them delivered via email.

Freshchat Reports automatically delivered via email

Seamlessly manage requesters and service tickets in Freshservice, enabling AI Agents to handle the entire IT service lifecycle.

Empower AI Agents with comprehensive actions for creating, managing, and resolving Freshdesk support tickets and contacts with ease.

This app lets you send WhatsApp messages from within Freshchat.

Send the conversation transcript via email to customers and agents

Enables Admins to modify the IntelliAssign status of any Agent.

See issues clearly—resolve tickets faster with screen recordings

Checklists, workflow automation, and subtickets across the full Freshworks suite.

Integrate Playvox WFM with Freshchat to streamline scheduling, forecasting, and agent tracking.

Integrate Freshchat with Peopleware to harness AI-driven forecasting for optimized workforce planning and improved customer support.

Sync conversations, agent details, and statuses between Freshchat and Assembled for smooth workforce management.

Streamline mailbox management and troubleshooting with AI-powered insights.

Streamline user and application management in Microsoft Entra ID with actions for password resets, account unlocks, and app assignments.

Enable AI Agents to manage collaboration lifecycle and real-time communication by automating Teams, Channels, and Meetings.