Automatisera din IT-support med Freshservice

Erbjud intuitiv och intelligent IT-support för dina slutanvändare.

14 dagars gratis provperiod. Inget kort krävs.

Gå med i ledande team som skapar snabb effekt med människocentrerad AI

Features
Why Freshservice
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Customers

Make IT support easy for your employees

Self-service portalAutomate your service deskService CatalogMulti-channel support

Self-service portal

Enable users to look up solutions from the knowledge base, and let them raise requests directly from your customizable support portal.

Power up your IT support with Freshservice

Orchestrate workflows

Integrate and automate actions with 3rd party apps easily with orchestration center using simple workflows.

Incident management

Let users raise tickets via email, self-service portal, phone, or in person. Track, prioritize, assign, and automate resolution processes to drive service desk efficiency.

Chat with fellow agents

Collaborate better with a simple chat-like UI – highlight ticket information, tag a fellow agent or reply to a message.

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Rekommenderas av ledande branschexperter

Not convinced? Here are more reasons to choose Freshservice.

Deliver Hassle-free serviceManage assets from a single paneReach users where they areMake informed decisions

Deliver Hassle-free service

Focus on work that affects your bottom line and automate your processes. Get started instantly with a modern, intuitive UI that requires no training manuals.

Experience success with Freshservice!

On-time go live!

Smooth transition for accelerated product adoption.

No cost support

A 24/7 consultative approach rather than a transactional support.

Realize ROI from day 1

Eﬀective onboarding with real-time training.

Vi erbjuder den mest omtyckta servicedesk-programvaran på marknaden

Enligt Gartner 2019

Kriterium
Snittbetyg	4,4	4,2	4,7	4,4	4,6	4,5
Produktfunktioner	4,6	4,3	4,6	4,4	4,6	4,5
Service och support	4,5	4,4	4,6	4,4	4,5	4,2
Lätt att komma igång	4,3	4	4,7	4,3	4,6	4,5
Villig att rekommendera	84 %	69 %	89 %	80 %	88 %	83 %
Utvärdering och avtal	4,4	4,2	4,7	4,5	4,5	4,4

Du är i säkra händer

Våra kunders resultat med Freshservice

Vårt mål var att hitta en helpdesk-mjukvara som var enkel för slutanvändarna och ändå modern. Freshservice uppfyllde alla våra krav. Vi har fått det vi letade efter och blivit väl omhändertagna.

Sumit KohliEducation first

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