AI agents: your always-on digital teammates
Use Freddy AI, your no-code AI Agent that resolves complex queries and consistently improves its performance.
TRUSTED BY 74,000+ BUSINESSES WORLDWIDE
Hit the ground running with ready to launch, no code AI agents and Agentic Workflows
See impact from AI today, not some day. Launch AI Agents quickly, automate support across every channel, and continuously improve performance to drive AI-led resolutions.
Launch AI agents in minutes
With the AI Agent Studio, you’re in control. Go live instantly with ready-to-launch Vertical AI Agents that come with 50+ Agentic Workflows and integrations with Shopify, Stripe, PayPal, FedEx and more. Build your own AI agent on a no-code builder when you need something custom. Resolve issues and tasks like new orders, plan upgrades, reservation changes and more.
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Conversational AI that takes action
Freddy AI Agent does more than answer questions—it takes real-time actions. By connecting to your backend systems, it can process refunds, update orders, verify details, and resolve everyday issues automatically.
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Escalates smartly, hands off smoothly
When human help is needed, AI agents know exactly when (and how) to escalate. They transfer conversations with full context—so agents can jump in without backtracking, and customers never have to repeat themselves.
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Built for omnichannel, not just chat
Whether customers message you on email, webchat, WhatsApp, or social, AI agents handle conversations consistently across every channel. Always on, always responsive—no repetition, no dropped context.
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Automate email support at scale
Answer email queries with Email AI Agent that understands every incoming email ticket, engages in back-and-forth replies if needed, and responds with the right solution. It comes with roll-out controls and spam detection so businesses can scale email automation with greater confidence.
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Continuously improve AI performance
Go beyond monitoring to improving. Get a clear view of AI Agent performance across topics, resolutions, escalations, and drop-offs. Admins also get actionable guidance to close knowledge gaps, strengthen agentic workflows, and drive better AI-led support.
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AI agents that are launch ready, can speak 60+ languages, and resolve end-to-end
AI that is pre-built to meet the use cases of your vertical
Each Vertical AI Agent is pre-loaded with Agentic Workflows like update subscription, cancel order, check stock availability and connect with apps you use including Shopify, FedEx, Wix, Stripe, and more.
From “WISMO?” to “It’s Done” — AI agents that take action
Conversational AI agents can act on customer queries with ready-to-deploy Agentic Workflows, from resolving orders to updating customer details
Track orders
A customer can simply ask, “Where’s my order?”. Freddy AI retrieves the live shipping status from backend systems.
Process exchange
If a customer receives a wrong product, Freddy AI takes the exchange request, and schedules a pick up.
Check inventory
If a customer has questions about item availability or sizes, Freddy AI can check inventory systems and respond.
Reschedule booking
When a customer asks to reschedule, Freddy AI checks availability and updates the booking.
Change subscription
When a customer needs a particular feature enabled, Freddy AI can upgrade them to the right plan.
Get travel updates
When asked about flight status, Freddy AI can pull the most recent status and even process itinerary changes.
Troubleshoot issues
When customers run into issues like login errors, Freddy AI shares step-by-step solution to resolve them.
What our customers are saying
"We adopted Freddy for highly automated and personalized customer experiences. For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app."
Vishal Gupta
"The setup process was surprisingly straightforward for Freddy AI Agent and we were able to configure it without any major issues."
Simon Birch
