On-demand Webinar

Top 5 Customer Service Priorities for 2025

Uncover the strategic imperatives leading brands are committing to in 2025 to redefine customer service.

Duration: 28 minutes

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What’s in store

People-first AI: How CX leaders are embracing AI to stay ahead

From making every interaction count with AI agents and intelligent copilots to delivering seamless omnichannel experiences - discover real-world success stories and learn to balance innovation with core CX fundamentals to achieve impactful results in 2025

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Meet the speakers

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Wes Dudley

Vice President - Customer Experience & Retail Operations, Broad River Retail

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Lauren Lee

Senior Director - Sales, Freshworks

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Natarajan Chandrasekaran

Director - Product Marketing, Freshworks