LIVE WEBINAR

Unlocking Smarter Agent Productivity with Freddy AI

An Exclusive Session for Premium Support Think you know Freddy AI? Think again. Join us for a hands-on look at the features hiding just beyond Copilot — from smart ticket-matching that kills the "haven't I seen this before?" scramble, to MCP integrations that let Freddy reach across your entire support stack. We'll walk through real demos, real use cases, and real tips you can put to work the same day. Bring your questions — we're saving plenty of time for live Q&A.

Date: Tuesday, August 25, 2026

Time: 8:30 a.m. PDT | 11:30 a.m. EDT | 4:30 p.m. BST

Your response has been successfully recorded.

You will hear back from us shortly.

ATTEND LIVE

Why Attend?

This exclusive webinar, hosted by an Enterprise Technical Account Manager, will cover:

  • Beyond Copilot: AI features you might be missing

  • Similar ticket suggester in action: Resolving tickets faster with relevant context

  • MCP + Freddy: Extending AI capabilities across your support workflow

  • Real-World use cases & best practices for agent adoption

  • Tips to maximize value from Freddy AI beyond Copilot

  • Live Q&A

Freshdesk Omni Uncovered: The Latest Enhancements

Presented By

Kajal Vats

Monica C

Enterprise Technical Account Manager, Premium Support, Freshworks

Frequently asked questions

Do I need to register for the webinar?

Yes, you’ll need to register to gain access to the webinar. Please fill in the registration form with your details to get started.

How will my information be used?

The information you provide upon registration will only be used to establish you as a participant and to send you the webinar invite. It will not be used for any other purposes.

Can I login from any device or browser?

Yes, our tool is compatible with any computer or mobile device and any browser. But make sure to login only with your registered business email.

Is the event free to attend?

Yes, this event is free to attend. We encourage you to register.

Will I receive the recording of the webinar?

All participants shall receive the webinar recording after the session.

Save Your Spot Today!

Exclusive for Premium Support customers - don’t miss out!