LIVE WEBINAR

Beyond setup: Optimizing your AI agents for peak performance

An Exclusive Session for Premium Support Think your AI Agents are ready for prime time? Join us to go beyond setup and discover how to boost their performance, from building a strong knowledge foundation and testing responses at scale to fine-tuning prompts, tone, and persona. We’ll explore AI Agent Studio, share practical tips to keep your knowledge fresh, and wrap up with a live Q&A.

Date: Tuesday, November 17, 2026

Slot 1: 10:00 a.m. GMT | 11:00 a.m. CET | 12:00 p.m. EET

Slot 2: 7:30 a.m. PST | 9:30 a.m. CST | 10:30 a.m. EST

Thank you for registering!

You’ll receive the joining link in your inbox shortly. In the meantime, feel free to explore more of our webinars here.

ATTEND LIVE

Why Attend?

This exclusive webinar hosted by an Enterprise Technical Account Manager will cover:

Why now: The support pressures AI Agents are built to solve.
One agent, two channels: AI Agents on chat (web, WhatsApp, Instagram, Facebook) and email (mailbox, portal, web forms).
Discover: A new feature that turns your support volume into insight on what to automate.
From insight to build: Turning topics, knowledge insights and workflow insights into scope, knowledge sources and workflows, live.
Launch in stages: A structured path to go live on chat and email.
Already live? Find the lag: Using metrics and Discover to improve your current bot.
Take it to leadership: Presenting Discover’s insights to management.
Live Q&A

Freshdesk Omni Uncovered: The Latest Enhancements

Presented By

Shiva C

Enterprise Technical Account Manager, Premium Support, Freshworks

Frequently asked questions

Do I need to register for the webinar?

Yes, you’ll need to register to gain access to the webinar. Please fill in the registration form with your details to get started.

How will my information be used?

The information you provide upon registration will only be used to establish you as a participant and to send you the webinar invite. It will not be used for any other purposes.

Can I login from any device or browser?

Yes, our tool is compatible with any computer or mobile device and any browser. But make sure to login only with your registered business email.

Is the event free to attend?

Yes, this event is free to attend. We encourage you to register.

Will I receive the recording of the webinar?

All participants shall receive the webinar recording after the session.

Save Your Spot Today!

Exclusive for Premium Support customers - don’t miss out!