Historias de clientes
Empresas de todo el mundo logran la participación de sus empleados, conectan con sus clientes e impulsan su crecimiento con Freshworks
How World-Class Brands Scale with Freshworks
Discover how global leaders like McLaren Racing, New Balance, Seagate, and Panasonic rely on Freshworks to simplify operations and deliver exceptional experiences.
McLaren Formula 1 Team
With Freshservice, the team cuts IT complexity to maximize performance on and off the track
Seagate
Freshservice helped Seagate modernize IT, replacing the legacy platform, deploy AI at scale and achieved 32% ticket deflection in under a year
How World-Class Brands Scale with Freshworks
Discover how global leaders like McLaren Racing, New Balance, Seagate, and Panasonic rely on Freshworks to simplify operations and deliver exceptional experiences.
Stories that matter
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AG Barr
Aprovechando el poder de los bots, este líder de la industria de bebidas resuelve la mitad de sus consultas sin un agente.
Alterra Mountain Company
Freshservice gave the ski resort an intuitive tool that improved collaboration and automated more than 400 workflows
American Oncology Network
A 40-person IT team implements Freshservice in 30 days and delivers always-on support
Amerisure
Freshservice helps a lean IT team automate operations and expand service delivery company-wide
Aramex
Freshworks ayudó a este gigante de envíos y logística a resolver los tickets de servicios de TI un 35 % más rápido.
Asian Paints
Freshservice delivers 300-400% faster implementation and 33% more service registrations for the pioneering paint manufacturer
Bahamas Government
From Manual to marvellous: Bahamas government empowers citizens with Freshdesk. Switching from disconnected phone and email support to Freshdesk, the government of the Bahamas addressed the rising need for centralized help desk technology.
Bangor Savings Bank
Starting with Freshservice for IT and expanding to Freshdesk for customer support, Freshworks’ AWS-powered solutions help Bangor Savings Bank deliver faster, smarter service
Nuestro tiempo de respuesta se redujo de manera muy considerable desde que implementamos la gestión de guardias. Muchas veces las respuestas se otorgan en tres o cinco minutos como máximo. De hecho, lo integramos con Teams para poder reunir a todas las personas indicadas en la guardia y responder con velocidad.
Ahora es su turno.
Ya conoce las historias de los demás. Ahora descubra lo que usted puede hacer con nuestras soluciones impulsadas por IA y fáciles de usar.