Freshservice para Business Teams
La solución de gestión de servicios orientada al valor para cada departamento
Una plataforma rentable. Satisfacción infinita de los empleados.
Modernice la forma en que los empleados interactúan con RR. HH., Instalaciones, Finanzas y otros equipos comerciales.
AI for all, no matter which department
How does an entire organization elevate its service delivery? With generative AI that provides conversational support for employees, automated responses for agents, and proactive insights for leaders across all business functions.
Keep everyone in their lane with autonomous workspaces
Pre-built templates for HR, Finance, Legal, and Facilities make creating workspaces a snap. Easily customize workflows across functions and delegate admin privileges. Data is clearly segmented with role-based access by function for enterprise-grade security.
Workflow automations raise efficiency levels. And happiness levels.
Automate repetitive tasks such as document requests and employee onboarding and offboarding—all in one place. Easy automation lets you boost efficiency, compliance, and, best of all, employee satisfaction.
AI-powered Enterprise Service Management
Empower employees to resolve queries independently with AI
Enable employees to find answers on their own through Freddy AI Agent’s smart search across your knowledge base. Surface relevant, accurate information instantly and effortlessly to reduce ticket volumes and improve response times.
Capabilities
Automate, streamline, collaborate. It’s the modern, unified, AI-powered way to get more done business-wide.
AI for ESM
Built from the ground up to drive service, productivity, and decision-making—enterprise-wide.
Omnichannel collaboration
Email, tickets, teams, workspaces—Freshservice for Business Teams brings them all together in a single interface.
Enterprise service management
Get enterprise capabilities without the complexity. Standardize service delivery for every business team.
HR service delivery
Modern, efficient human resources. Elevate the employee experience with streamlined HR services, powered by AI and automation.
ESM modernization
Empower business teams with AI, automation, secure workspaces, and unified access to everything they need.
Integrations
Integrate Freshservice for Business Teams with enterprise applications to maintain consistency, add efficiency, and speed up time-to-value for your teams.
These teams are delighted. Yours can be, too.
Obtuvimos comentarios positivos de distintos departamentos. Más allá de los departamentos que incorporamos como parte del lanzamiento, los Departamentos de Marketing y Ventas ahora recurren a nosotros para diseñar flujos de trabajo exclusivos, lo que genera una presentación de informes y capacitaciones internas más sólidas a través de Freshservice. Nos permitió pensar de manera creativa.
Obtuvimos comentarios positivos de distintos departamentos. Más allá de los departamentos que incorporamos como parte del lanzamiento, los Departamentos de Marketing y Ventas ahora recurren a nosotros para diseñar flujos de trabajo exclusivos, lo que genera una presentación de informes y capacitaciones internas más sólidas a través de Freshservice. Nos permitió pensar de manera creativa.
Obtuvimos comentarios positivos de distintos departamentos. Más allá de los departamentos que incorporamos como parte del lanzamiento, los Departamentos de Marketing y Ventas ahora recurren a nosotros para diseñar flujos de trabajo exclusivos, lo que genera una presentación de informes y capacitaciones internas más sólidas a través de Freshservice. Nos permitió pensar de manera creativa.
Obtuvimos comentarios positivos de distintos departamentos. Más allá de los departamentos que incorporamos como parte del lanzamiento, los Departamentos de Marketing y Ventas ahora recurren a nosotros para diseñar flujos de trabajo exclusivos, lo que genera una presentación de informes y capacitaciones internas más sólidas a través de Freshservice. Nos permitió pensar de manera creativa.
Recomendado por los principales expertos de la industria
See how ESM empowers our customers
Leading teams break silos and streamline service delivery across departments like IT, HR, Facilities, Finance, and more!
One-stop shopping for employee services
Databricks transformed support with a unified hub for all employee needs—and earned 96% CSAT.
Druva brings support teams together with Freshservice
The data company streamlines support and enables collaboration for IT, Legal, HR, and other teams.
UPenn creates a multifunction finance hub
Freshservice helps the University of Pennsylvania deliver streamlined financial services to admins, students, and faculty.
Transform the way your teams work
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