The new benchmarks for AI-powered customer service
Join us as we unpack insights from the Customer Service Benchmark Report ’26, show the latest shifts in AI and customer service, and how your performance compares with peers and top-performing teams.
Date: Thursday, October 29th, 2026
Timeslot Options:
Slot 1: 9:00 a.m. PDT | 12:00 p.m. EDT
Slot 2: 11:30 a.m. GMT | 12:30 p.m. CET
Slot 3: 10:00 a.m. IST | 2:30 p.m. AEST
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Behind the insights
Built from one of the largest customer service benchmark datasets available today.
Why Attend?
The customer service bar is moving. Make sure your team is keeping pace.
Discover how to:
Decode the three shifts reshaping customer service and AI
Benchmark your performance against peers and top-performing teams
Apply proven strategies to elevate customer service performance