Elevate your customer engagement via Axialys telephony integration
Free
Verified by Freshworks
App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
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Install
OverviewReviews How to install?
Utilize the Axialys integration to deliver smooth support to customers through both modern and traditional communication channels.
Key features of the Axialys integration include:: ·
Click to Dial
Inbound call
Outbound call · On-Screen Caller Information ·
Call Mute/Unmute
Call Recordings
Call Notes
The Axialys integration helps you: ·Offer seamless experiences across channels by unifying telephony and modern digital channels in one single interface. Boost agent productivity with complete access to customer conversations in one single ticket and single-click access to customer information.
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1. Navigate to the configuration page of the app on the marketplace.
2. Click the install button to initiate the installation process.
3. Enter the Freshdesk valid Domain, API key, Axialys Login ID and Axialys Password then click the validation button to confirm.
4. Once validation is complete, click the install button.
Not an Admin? Share this app with your admin to install it for you.
Version History
Version 3.0
Released on Apr 30, 2024
Incoming call Number issue fix
Version 2.0
Released on Apr 24, 2024
UI fixes
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