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AI for Freshdesk

A ChatGPT AI agent that drafts replies and automates support for Freshdesk.
Published by eesel AI(about 3 months ago)
Paid
Version 1.0
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Not governed by Freshworks Freddy AI
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Are you tired of spending hours drafting replies to customer support tickets? Sick of repetitive queries? Get an AI ChatGPT Agent to automate your customer support. Key features of this app include: 1. Get an AI assistant that can create personalized drafts for Freshdesk tickets based on all your docs and past replies. 2. Get a Freshdesk AI agent that can fully handle new Freshdesk tickets and escalate to humans as needed. 3. Train your Freshdesk AI agents on any knowledge they need. From Confluence and Google, to PDFs and Notion pages, you can train the AI on any content. Advantages of using this app are: 1. Zero hallucination - The AI agent never replies with any knowledge from outside the documentation you’ve trained it on. 2. Clear insights on all AI interactions - Get detailed insights on questions coming in, what the AI is saying, gaps in the training of your AI, customer satisfaction and more. 3. Full control - Customize exactly what the AI knows and how it writes, and incrementally teach it more. Ready to revolutionize your customer support experience? Install AI ChatGPT Agents by eesel today and let your personal AI agent assistants handle the heavy lifting for you! Have your own AI Agents trained on Freshdesk. Help your team find answers, draft replies, answer customers’ questions, and resolve Tier 1 tickets.

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Ticketing & AutomationAI & BotsCommerce & Shipping

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Ticketing & AutomationAI & BotsCommerce & Shipping

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To install, simply head to our website and create an eesel AI account (we have 7-day free trials available!). Then: 1. Create a new bot and give it a name. 2. Add some Integrations in the sidebar to train your AI Agent on (such as your Confluence pages, Google Docs, or help center articles). 3. Add Freshdesk as an Integration in the sidebar and follow the prompts. Try out eesel for free with our 7-day trial: https://www.eesel.ai/

App Details

Categories
Ticketing & AutomationAI & BotsCommerce & Shipping

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App Details

Categories
Ticketing & AutomationAI & BotsCommerce & Shipping

Marketplace Resources

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