AI Connect
Streamline customer support with AI-powered response templates.
Published by Spritle Software(about 8 months ago)
Paid
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Streamline your customer support with AI-powered response templates using AI Connect. This marketplace application integrates with your existing customer support system, providing your agents with quick access to AI-generated response templates. With AI Connect, your team can efficiently respond to customer inquiries while improving response times.
This Application will connect all the AI products.
Products : OpenAI, Azure OpenAI, Anthropic, Groq, Google Generative AI, Mistral, Perplexity, Fireworks etc.,
Features :
Select predefined prompt messages or create your own.
Add placeholders for ticket info and conversation info for personalized responses.
Choose to send the response as a public reply or add it as an internal note.
Copy the response to the clipboard for further use.
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Data Management and Storage
Does your app use AI or GenAI features?
Yes
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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Version History1.0 (September 2024)
No release notes found