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Akita

Akita is a Customer Success Management platform that helps businesses retain their existing customers and grow revenue from their existing accounts.
Published by Akita(about almost 2 years ago)
Version History
Version 1.0
Visit Site To Install
OverviewInstallation InstructionsPrivacy & Security
Akita is a Customer Success Management platform that helps you retain your customers and grow revenue from existing accounts. Akita connects to over 60 of the leading Software-as-a-Service companies providing Customer Success Managers with a 360-degree view of the customer. In addition, Akita provides: * Intelligent customer alerts, * Customizable account scoring, * Web application usage gracking, * "Voice of the Customer" monitoring, and * Powerful customer segmentation. Akita is available on the web, iOS, and Android. A Chrome browser extension brings customer data into commonly used apps.

App Details

Categories
Productivity, Utility & WorkflowsData management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

To connect your Freshdesk account, Akita requires your API Key and your unique Freshdesk URL. Your unique Freshdesk URL should be in the format: http://YOURDOMAIN.freshdesk.com To locate your API Key: * Browse to your unique FreshDesk URL. * Sign in to your FreshDesk account using your email address and password. * Click on your profile picture on the top right corner of your portal. * Go to Profile settings Page. * Your API key will be available below the change password section to your right. To complete the integration, visit your "Account / Services" page in the Akita application. Click "Connect Service" and follow the instructions to complete the integration. You will be prompted to provide the information above.

App Details

Categories
Productivity, Utility & WorkflowsData management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support

App Details

Categories
Productivity, Utility & WorkflowsData management & Analytics

Developer Resources

Developer SupportWebsite
Please visit the vendor’s website for privacy policy and terms of use.

Marketplace Resources

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