Enable your IT team to reach users and devices across the globe - and connect with them straight from service tickets. Resolve issues faster with a powerful set of support tools. Key Features: • Instant Remote Access – Connect to users and devices swiftly and reliably for immediate support. • Integrated Workflows – Create, schedule, and join sessions straight form the service desk console. • Collaborative Support – Assist users in real time with features like remote control, clipboard, file transfer, chat, whiteboard, and more. • Secure Connections – Have peace of mind knowing that each session and data transfer is protected with strong, end-to-end encryption. Use Cases: • User support – Empower service desk team to control devices remotely, eliminating the need for users to follow complicated instructions. • Device & Software Management – Quickly assist with the deployment and installation of software updates, patches, and new applications across remote devices. • System & Application Setup – Configure and troubleshoot systems, apps, and user permissions instantly – while keeping your environment and data secure. Ideal for Technical Support Teams, IT Administrators, and MSPs seeking to enhance their support capabilities with fast, secure remote access. This integration is available with the Ultimate Cloud license and the Integration Add-on. Contact the AnyDesk Sales team for a personalized offer at sales@anydesk.com.