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BulkSMS for Freshdesk

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A deeply integrated SMS messaging app that enables you to send and receive SMS messages globally.
Published by BulkSMS(about 6 months ago)
Free
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20
Version History
Version 4.0
Supported for
freshdesk iconFreshdesk
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
The BulkSMS App for Freshdesk is a purpose-built and deeply-integrated app that makes it quick and easy to send SMS text messages to your contacts. It includes message templates, reply messages, delivery reports, custom sender IDs, and more. Key Features: - Conversation-style chat with ticket requestor - Full SMS history includes reply messages and delivery reports - Custom templates with standard and custom token fields - SMSes sent and received added to the relevant ticket correspondence - Auto-Ticket creation if a message is received for a contact with no active ticket
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1. Once you have installed the BulkSMS app from the Freshdesk marketplace, you will be prompted to authorize using your BulkSMS account details. 2. Fill in your settings. 4. Click save and your integration setup is complete.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
NA
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
NA
Does your app collect / process any End-User data?
NA
Does your app store any End-User data?
NA
Does your app share End-User Data with any third party entities?
NA
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
NA
Can the End-User data be exported?
NA
Can End-User data be accessed through your app logs?
NA
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
NA
Does your app allow customers to request a custom End-User Data retention period?
NA
For more information related to privacy and security, reach out to developer support
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Version HistoryVersion History
4.0
No release notes found
3.0
No release notes found
2.0
No release notes found
1.0
No release notes found
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