CallerDesk is the solution to the disjointed communication, missed follow-ups, and lack of context around calls that sales and support teams often face when using CRMs like Freshsales without native telephony integration. Key Features of this app include: - Click-to-Call from Freshsales - Automatic Call Logging - Live Call Pop-up with Customer Context - Call Recording Access - Custom Call Disposition & Notes - Missed Call & Voicemail Alerts - Call Analytics Dashboard - Multi-user Role Support CallerDesk bridges the gap between your Freshsales CRM and telephony system, allowing for seamless one-click calling, automatic call logging, and call tracking directly within Freshsales. This ensures that every conversation is contextual, traceable, and actionable, ultimately improving team efficiency and customer engagement. Advantages of using this app are: - Improved productivity and efficiency through one-click calling and automatic call logging - Enhanced customer engagement with real-time call pop-ups and contextual information from Freshsales - Better tracking and analysis of call performance, team activity, and customer engagement through the call analytics dashboard By installing CallerDesk, users can say goodbye to the hassle of switching tools for calls, experiencing missed follow-ups, and dealing with disjointed communication. Streamline your sales and support processes and elevate your customer interactions with CallerDesk.