Struggling to make sense of your customer conversations and take action? With Chattermill your whole team gets instant access to insights hidden in customer conversations. Chattermill uses cutting-edge AI to give your team real-time insight into what your customers are saying, giving you the power to create superior products and deliver exceptional service. Chattermill helps with: - Aggregate **all your customer feedback and conversations in one place** with dozens of prebuilt integrations - Understand chat **topics** / reasons for contact\n- **Sentiment** for each of the topic discussed - Advanced **CX reporting** with completely customisable dashboards - **CX Automation** (eg. create Freshdesk tickets for NPS detractors, send a Slack message when a chat mentions a topic)\n- Advanced **anomaly detection** and **alerting** for topics and sentiment. Leading companies use Chattermill to find patterns in Freshchat data, pass the right insight to the right team and add intelligence and automation to their customer experience.