By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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URL Builder Pro brings convenient links right to your agents' fingertips. Links adjust dynamically based on the current ticket or contact.
For example, if John Doe with user id 123 contacts you, links might be:
- Profile (https://example.com/users/123)
- Order History (https://example.com/users/123/order_history)
- LinkedIn (https://www.linkedin.com/search/results/all/?keywords=John%20Doe)
Easily link to both internal and external tools!
To install this app you will need to validate your Freshdesk account.
➡ Freshdesk Domain: Entire domain name of your Freshdesk account. For example, contosoapp.freshdesk.com.
➡ Freshdesk API Key: How to find your API Key?
https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key
1. Login in to your Freshdesk account
2. Click on your profile picture on the top right and select 'Profile Settings'
3. In the sidebar on the right, you will find the API Key
4. Copy-paste this and verify your Freshdesk account
Verify your Freshdesk credentials and click Install.
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Not an Admin? Share this app with your admin to install it for you.
Version History
5.0 (September 2023)
Automatically prefill product credentials during app installation
4.0 (June 2023)
Name changed.
3.0 (May 2023)
Stability and bug fixes
2.0 (April 2023)
Updated pricing.
1.0 (March 2023)
No release notes found
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