NinjaOne
Verified by FreshworksConnect NinjaOne and Freshservice to accelerate support
Published by NinjaOne(about 2 months ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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NinjaOne automated endpoint management integrates with Freshservice to accelerate service and support. NinjaOne can automatically create endpoint alerts directly into Freshservice using Freshservice ticket templates for faster response.
The NinjaOne platform helps you manage and secure endpoints and mobile devices, automate patch management, and support end-users with remote access. Integration with Freshservice is fast and uncomplicated. With 24,000 global customers, NinjaOne aims to provide IT with the tools they need to support end-users and endpoints from anywhere. Sign up for a trial here and download the NinjaOne app to uplevel support and endpoint management together.
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To install the NinjaOne sidebar companion app, follow these steps:
1. Enter your NinjaOne domain, e.g., app.ninjaone.com or brandedsite.rmmservice.com.
2. Enter your OAuth subdomain, e.g., app, us2, ca, eu, or oc.
Next, approve the Freshservice integration app using your administrative NinjaOne credentials — and you’re all set!
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
AES-256
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
TLS1.2-TLS1.3
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
We align our security practices with OWASP standards, primarily the OWASP Top 10 and ASVS Level 2. This includes strict input validation, output encoding to prevent injection and XSS attacks, strong authentication mechanisms with MFA, and full data encryption at rest and in transit.
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
Log in to install this app
Enter your Freshservice URL to proceed
https://
Version History1.0 (June 2025)
No release notes found