Aquera for Freshdesk
Provision Freshdesk users from identity management platforms or sync from HR apps or directories
Plug and play integration to Freshdesk from any identity management platform (Okta, Azure AD, G Suite, SailPoint, Omada, etc.), any HR application (ADP Workforce Now, BambooHR, Cornerstone On-Demand, Ceridian Dayforce, Oracle HCM Cloud, Namely, Paylocity, SAP SuccessFactors, Workday, etc.), or any LDAP-based directory (JumpCloud, Active Directory, Oracle Internet Directory, etc.). The connector supports create, update, de-activate and delete actions with users and their accounts in Freshdesk.
The configuration guide provides step by step process to understand and configure the connector. The interface is intuitive and is complete within a few minutes. The guide is available in the customer's tenant of Aquera.