Bybrand is not just a service to create beautiful HTML signatures. It's a strong marketing tool for every email message that leaves the company every day, using the help desk agents. The Bybrand was built to eliminate the waste of time of jumping on different platforms and services (copy-paste) to create a uniform email communication to Freshdesk agents. The integration with Freshdesk helps administrators and agents to communicate with contacts and customers with beautiful email signatures. And save time in email signature management. With an HTML email signature on the Freshdesk support ticket, you can do: * Add a company logo or agent photo; * Links to the knowledge base; * Links to the blog our what's new; * Icons for other support channels, like phone, chat, and Facebook; Providing great customer service is the watershed between an organization's success and failure. At the end of each support ticket, an HTML email signature provides self-service, and it allows your team to become more productive.

Find API Key in Freshdesk portal: 1. Log in to your Support Portal 2. Click on your profile picture on the top right corner of your portal 3. Go to Profile settings Page 4. Your API key will be available below the change password section to your right Log in Bybrand admin area (https://www.bybrand.io), and visit: Menu - Account - Integration - Freshdesk 1. Enable integration, inform your domain and API Key. More details: https://www.bybrand.io/integrations/freshdesk