Stay up to date on any Catch order queries, and reply to those questions instantly from Freshdesk.
This integration enables you to get your catch order messages converted into freshdesk tickets and allows you to reply to them from the freshdesk ticket details page.
With the ability to add canned response messages and invoices, you will feel like you're sitting inside the catch platform.
Please follow the below steps to install the app.
1. Enter your freshdesk API key, Subdomain, Catch API key and Catch Shop ID and click Next button.
2. Now you will have the custom ticket fields page where you have to set values to your mandatory custom ticket fields if you have any.
3. If you don't have any just click install and you are good to go.