E-Commerce
Shopify
Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.
ChannelReply
ChannelReply lets you manage eBay and Amazon messages as threaded Freshdesk tickets, with additional info from marketplace.
Stripe by ChargeDesk
Manage Stripe payments inside Freshdesk. Refund payments, manage subscriptions, send invoices and much more!
PayPal by ChargeDesk
Manage PayPal payments inside Freshdesk. Refund payments, manage subscriptions, send invoices and much more!
Magento 1.x
Magento 1.x app for Freshdesk lets you have a quick view of your customer's information and their purchase history right inside your helpdesk. This works for Magento 1.7 and Magento 1.9
Chargebee
Want to boost your support team's productivity by leaps and bounds? Then this plugin is for you. With the Chargebee plugin, your support agents can view the complete subscription details of a customer in the support ticket.
Metorik
Metorik offers a free 2-way integration with Freshdesk. This app pulls in customer and guest data from Metorik into Freshdesk so you can get a better understanding of the customer you're talking to, including their profile, LTV, orders, and more.
Magento 2
Magento 2 app for Freshdesk lets you have a quick view of your customer's information and their purchase history right inside your helpdesk.
BigCommerce
The BigCommerce app allows you to provide personalized support by giving access to your customers’ order information inside Freshdesk.
Instagram
Integrate Instagram with Freshdesk to enable teams to manage Instagram comments from Freshdesk.
Braintree by ChargeDesk
Manage Braintree payments inside Freshdesk. Refund payments, manage subscriptions, send invoices and much more! Created by ChargeDesk.
Chargify by ChargeDesk
Manage Chargify payments inside Freshdesk. Refund payments, manage subscriptions, edit customers and much more!
Spree Commerce
The Spreecommerce app allows you to access your customer’s order information inside Freshdesk to give you more context while dealing with their tickets.
Jatana
Jatana uses AI to assist agents and automate end-to-end resolution without human intervention
Parcelhub Ltd
Reduce distribution costs, increase delivery performance, improve customer experience.
PrestaShop
Improve customer service management with this PrestaShop app that brings support widgets and ticket tracking
Easy Digital Downloads integration
Allow your agents to easily see customer purchase information in their sidebar pulled in automatically from your Easy Digital Downloads powered eCommerce store.
3DCart
The 3DCart app allows you to provide specialized support by giving access to your customers’ orders.