Knowledge & Content Management
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Get access to all your files and attachments from your Dropbox account inside your Freshdesk instance
Google Drive
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Get access to all your files and attachments from your Google Drive account inside your Freshdesk account
Requester Info Plus
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Customizable ticket field app displays relevant information about the requester in Freshdesk.
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Get access to all your files and attachments from your OneDrive account inside your Freshdesk instance.
FreshEngage Trial
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AI to find solutions faster and save time by auto tagging, assigning and categorizing Freshdesk tickets.
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AI for your Agents, find solutions faster, save time by auto tagging, assigning and categorizing.
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Lighthouse makes it easy for agents to find answers for customers directly in Freshdesk.
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Empower agents to answer customer queries using knowledge Management within Freshdesk
Bridge portal
Make your support portal perfect with the powerful and versatile Bridge theme for Freshdesk. 675+ Font Awesome icons and additional formatting options are included.
Casey portal
Leave an impeccably trustworthy impression on your users with the unobtrusive and graceful Casey template for Freshdesk support portal.
Otay knowledge base theme
Make your knowledge base content easier to read and navigate with the Otay theme for Freshdesk.
Professional Email Signature Manager for Freshdesk Support Agents
AnswerDash offers SaaS‐based, contextual self-service so customers can find answers quickly and easily without navigating to a ‘help island’.
iorad - 10X Faster Solution Article Maker
Capture every step of a process and instantly publish a Freshdesk solution article.
Guru (
Leverage Guru to unify and dynamically recommend your organization's collective intelligence.
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The Knowledge Base Software that scales with your Product.
Drupal for Freshdesk
This two-way sync provides Drupal users access to Freshdesk features within Drupal.
Concord portal
Improve your Freshdesk support portal with the modern and elegant-looking Concord template. It makes knowledge bases with small and large amounts of content attractive and easier to use.