Social Media & Channels
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ChannelReply lets you manage eBay and Amazon messages as threaded Freshdesk tickets, with additional info from marketplace.
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Integrate Instagram with Freshdesk to enable teams to manage Instagram comments from Freshdesk.
WhatsApp (Early Access)
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Integrate your business number with your Freshdesk account and support customers over WhatsApp.
Playstore - Freshdesk for mint
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This app creates a Freshdesk ticket for every review of your app in the Google Playstore
WeChat Connect
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Seamlessly connect your Official WeChat account to your Freshdesk Account and connect with over 800M WeChat users.
Telegram Connect
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Telegram connect for Freshdesk allows you to seamlessly integrate Telegram®️ messages into your Freshdesk work flow. In addition to Email and other traditional channels you can now easily reach your customers on Telegram without leaving Freshdesk.
Instagramer Comments
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View and reply to Instagram comments from Freshdesk
Youtube - Freshdesk for Mint
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This app enables you to receive, view and respond to youtube comments from within Freshdesk.
Trustpilot - Freshdesk for Mint
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Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Nexmo Messages for Freshdesk
Nexmo Messaging for Freshdesk, powered by Nexmo, is a multi-channel messaging integration in Freshdesk that allows a brand to create media-rich support experiences in the channels customers love the most, including SMS, MMS, WhatsApp and Facebook
App Store and Google Play Reviews
Save your time by receiving user reviews and replying to them directly in your Freshdesk account. Omnichannel Omnichannel brings all message requests from messaging apps and social networks into Freshdesk interface.
Set Twitter Handle
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Set Twitter Handle lets you assign a Twitter handle of your choice to reply to tweets from Freshdesk
YouScan helps manage your brand mentions right from the Freshdesk, turning crucial events into tickets.
Sparkcentral is a digital customer service platform to manage customer interactions on a variety of channels.
Line Bot for Freshdesk powered by Engagely
Integrate chat and voice interfaces of Engagely with Line bot on Freshdesk using conversational AI.
Google My Business
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Integrate and reply to your Google Business Reviews and Questions from Freshdesk
Line via
Integrate Line as a channel in Freshdesk to respond and resolve directly from Freshdesk