Surveys & Feedback
Sentimental Jeff!
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Jeff cares deeply about support. Jeff is sentimental. Jeff tells you when your customer is happy :) or sad :(. Try Jeff.
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Add your SurveyMonkey surveys right inside your tickets the same way you would add a default satisfaction survey.
Playstore - Freshdesk for mint
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This app creates a Freshdesk ticket for every review of your app in the Google Playstore
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CloudCherry users can now leverage Freshdesk for closing the loop with customers.
Trustpilot - Freshdesk for Mint
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Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Track the quality of your customer service with Nicereply – an all-in-one customer satisfaction survey tool built for Freshdesk. Get more feedback from your customers with personalized CSAT, NPS and CES surveys.
App Store and Google Play Reviews
Save your time by receiving user reviews and replying to them directly in your Freshdesk account.
Add fun CSAT surveys directly to solved ticket email notifications. Turn your positive feedback into real-time website testimonials.
Close the loop when customers provide experience feedback through Qualtrics.
Our Freshdesk integration automatically forwards your NPS responses from zenloop to your Freshdesk ticketing system, empowering you to react on customer concerns as quickly as possible.
Callexa Feedback
Get customer feedback with automated "Net Promoter Score" surveys when a ticket has been resolved.
Prodsight - Automated Topic & Sentiment Analytics
Conversation Insights and Sentiment Analysis without manual tagging
Wootric CSAT, NPS & CES Surveys
Automatically send customized surveys based on activity in Freshdesk.
SurveyMonkey Plus
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Gather customer feedback with ease by placing your SurveyMonkey surveys in your Freshdesk tickets.
Connect Freshdesk to Paperform to create tickets, contacts and companies from form submissions.
Automatically trigger an AskNicely customer feedback survey based on activity in Freshdesk.
The Usersnap integration for Freshdesk allows you to get screenshots and bug reports from Usersnaps as tickets in Freshdesk
The CustomerGauge app will create Freshdesk tickets based on your NPS survey results in CustomerGauge