Surveys & Feedback
Sentimental Jeff!
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Jeff is sentimental and cares about support. Jeff tells you when your customer is happy or sad.
SurveyMonkey
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Add your SurveyMonkey surveys right inside your tickets the same way you would add a default satisfaction survey.
Playstore - Freshdesk for mint
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This app creates a Freshdesk ticket for every review of your app in the Google Playstore
CloudCherry
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CloudCherry users can now leverage Freshdesk for closing the loop with customers.
Trustpilot - Freshdesk for Mint
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Automatically create Freshdesk tickets for every review of your product/service on Trustpilot.
Nicereply
Measure customer satisfaction with Nicereply – CSAT, NPS and CES survey tool built for Freshdesk.
SimpleSat
Add fun CSAT surveys directly to solved ticket email notifications. Turn your positive feedback into real-time website testimonials.
Zonka Feedback
Measure customer satisfaction and quality of your customer support with Zonka Feedback for Freshdesk
Qualtrics
Close the loop when customers provide experience feedback through Qualtrics.
zenloop
Our Freshdesk integration automatically forwards your NPS responses from zenloop to your Freshdesk ticketing system, empowering you to react on customer concerns as quickly as possible.
Prodsight
AI-powered ticket auto-tagging and sentiment analysis in 100+ languages
Wootric CSAT, NPS & CES Surveys
Automatically send customized surveys based on activity in Freshdesk.
SurveyMonkey Plus
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Gather customer feedback with ease by placing your SurveyMonkey surveys in your Freshdesk tickets.
Paperform
Connect Freshdesk to Paperform to create tickets, contacts and companies from form submissions.
AskNicely
Automatically trigger an AskNicely customer feedback survey based on activity in Freshdesk.
SurveyStance - OneClick Feedback
Embed emoji based customer feedback survey directly into your Freshdesk ticket template.
MaestroQA
Improve agent performance & enable amazing customer experiences with Quality Assurance (QA).
CustomerGauge
The CustomerGauge app will create Freshdesk tickets based on your NPS survey results in CustomerGauge