Time Tracking, Accounting & Billing
Harvest
Get to handle all your difficult timekeeping troubles without having to move from your Freshdesk screen
Auto Start Timer
Deliver prompt customer service with Auto- Start Timer App.
Stripe by ChargeDesk
Manage Stripe payments inside Freshdesk. Refund payments, manage subscriptions, send invoices and much more!
PayPal by ChargeDesk
Manage PayPal payments inside Freshdesk. Refund payments, manage subscriptions, send invoices and much more!
Non-Billable by default in Mint
Make new time-sheet entry created for a Freshdesk ticket “Non-Billable” by default.
Contract Management
The Contract Management App helps track the hours spent by agents on support tickets. Based on the timer, the app subtracts and shows how many hours are left for an agent for that company.
Chargebee
Want to boost your support team's productivity by leaps and bounds? Then this plugin is for you. With the Chargebee plugin, your support agents can view the complete subscription details of a customer in the support ticket.
Magento 2
Magento 2 app for Freshdesk lets you have a quick view of your customer's information and their purchase history right inside your helpdesk.
QuickBooks - Mint
The QuickBooks App helps synchronize data between Freshdesk and QuickBooks accounts.
AHT Plus
Calculate the Average Handling Time of tickets by agents in Freshdesk.
WorkFlowMax
Manage your time and invoicing needs on the go from your Freshdesk account.
parlamind Assist
parlamind Assist helps your agents reply to tickets faster and be more productive by using Artificial Intelligence.
BigCommerce
The BigCommerce app allows you to provide personalized support by giving access to your customers’ order information inside Freshdesk.
Brightpearl
Show Brightpearl contact and order information in Freshdesk.
Braintree by ChargeDesk
Manage Braintree payments inside Freshdesk. Refund payments, manage subscriptions, send invoices and much more! Created by ChargeDesk.
Chargify by ChargeDesk
Manage Chargify payments inside Freshdesk. Refund payments, manage subscriptions, edit customers and much more!
Support Credits
The app helps Freshdesk users and their end users to manage/see available support points based on the credits purchased for support.
Xero for Mint
Freshdesk’s app with Xero allows you to record Freshdesk timesheet entries as billable items on Xero draft invoices.