Save time & improve customer satisfaction with AI!
Published by support(about 5 months ago)
Paid
90
Version 12.0
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Save time & improve customer satisfaction with AI!
ChatGPT's integration with Freshdesk summarizes customer messages, analyses sentiment & recommends replies to your agents. For custom fields automation, language detection, custom prompts and multi language support, please check the "ChatGPT Assistant (Multilingual + Custom Fields)" app. Do not install both at the same time.
This app does NOT require a ChatGPT premium subscription.
Available AI models: text-davinci-003, gpt-3-5-turbo, gpt-3-5-turbo-instruct, gpt-4 (only available when you spent at least $0.5 in usage, see https://help.openai.com/en/articles/7102672-how-can-i-access-gpt-4). You can also use your own fine-tuned models.
Effortlessly provide excellent customer service & boost your business growth for $5.99 per month!
#ChatGPT #Freshdesk #CustomerService
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Looking for custom AI models or ways to reduce your OpenAI bill? Contact us at support@xbpmn.com!
1. Create your account with OpenAI (NOT ChatGPT) and add a payment method.
IMPORTANT: OpenAI restricts accounts with no payment method attached to 3 requests per minute. The app will then return the message "Wait for a few minutes and try again". You must convert to a paid account to fully take advantage of the app.
2. Make sure to check OpenAI pricing policy (https://openai.com/pricing) to forecast your usage billing.
3. During the app installation, provide your OpenAI API Key (https://platform.openai.com/account/api-keys) and Freshdesk API Key (https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key). We suggest you set all other fields to their recommended value.
4. Visit https://zendeskchatgpt.xbpmn.com/ for more information or contact us at support@canadesk.ca.
5. For better results, try using OpenAI Fine-tuning features (https://platform.openai.com/finetune).
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.