A complete marketing automation suite, that powers customer acquisition, engagement, and retention.
Get the most out of marketing automation with Freshmarketer campaigns & journeys, and view them on Freshdesk, the customer-for-life software.
With the integration, you can
1. View campaigns of your customers who have raised tickets. You can also add them to different mailing lists to nurture them in campaigns.
2. Manage different mailing lists the ticket requesters are part of.
3. Get stats on the requestor's interactions with your campaigns from within Freshdesk through the Freshmarketer App.
1. Please enter the Freshdesk and Freshmarketer domain name and API key.
2. Create a mapping between the Freshdesk contact field and the Freshmarketer user field.
3. Email would be mapped by default so no need to map that separately.
4. Install the app to proceed.