Geckoboard makes it easy to share live Freshdesk metrics and KPIs, so everyone can see at a glance what needs nurturing, instantly respond to problems and be consistently awesome.
Securely connect your Freshdesk account, and in minutes you can create a tailored dashboard that makes live data from your Freshdesk account accessible and easy to understand. No coding, design skills, training or endless Googling required.
Get everyone engaged with your team's KPIs - wherever they are - by sharing your dashboards with a simple link, inviting them to your Geckoboard account or schedule them to post to Slack every day, week or month. For maximum impact, Geckoboard's TV mode is quick and easy to set up using basic off-the-shelf hardware - perfect for showing your team (and the rest of your organisation) what's happening in support right now.
1. Log into Geckoboard or begin your free 14 day trial at www.geckoboard.com/try-geckoboard/
2. Click ‘Add widget’ and select Freshdesk as your data source
3. Securely connect to your Freshdesk account using your helpdesk name and Freshdesk API key (available in your Freshdesk profile settings).
4. Start visualizing metrics from your Freshdesk account!
Backed by a Platform-as-a-Service including a data store and serverless runtimes, and our rich Crayons component library, our SDK allows you to develop and deploy apps in a flash.